亀清の新年会@河菜 Kamesei's New Year Party @ Kawana

February 23, 2009: その他 Miscellaneous

このころは周辺のグループの新年会のお陰で亀製旅館がにぎやかになっています。従業員の皆が一所懸命働いているので今日は従業員のための新年会。皆で戸倉上山田温泉の「河菜」という創作料理店に行ってきました。贅沢のお料理をたまに食べるとおいしいね!まあ、うちの板長と仲居さん達、このころは特にご苦労様!
Lately Kamesei has hosted several neighborhood groups for their "Shin-nenkai" New Year parties. Our staff has been working so hard, we figured it was time for our inn's own New Year party. So we walked over to Kawana tonight for some "sousaku" creative cooking. It sure was fun getting spoiled ourselves for a change. I want to take this time to thank our chef and all the staff!

戸倉上山田温泉の亀清旅館のHPはこちらClick here for the website of Kamesei Ryokan in Nagano




贅沢なすき焼きお肉(もちろん、信州牛)


おめで。。。鯛 オカダ詰め


贅沢なチラシ寿司


姨捨マジックObasute Magic

February 22, 2009: 長野に来る理由 Reasons to Come to Nagano

久しぶりの夜景ツアー

夕べは久しぶりに姨捨夜景・伝説ツアーの実施ができました。最近は新年会で地元のお客様が多いこと及び、低い温度のせいでこのツアーは売れていませんでした。(売れるといっても、無料でやっておりますけど。。。)今回のメンバーはなんとリピーターでした。去年の8月に来た時にご一緒に行かれて、そしてまた冬の澄んでいる空気の時に夜景も見たいのでまた来たわけです。前回は一緒に行ったお客様と連絡を取り合うようになって、お互いに年賀状も交換したそうです。姨捨はその効果もあるようです。マジックですね。
Last night, our Obasute Night View / Legends tour took place, the first time in quite a while. Lately, most of our guests have been locals coming for New Year banquets, and/or the guests have chickened out due to cold temperatures. The guests last night were actually Obasute Repeaters. They had stayed with us last August and had gone on the tour with me then. But they wanted to see the night view in the winter when the air is clearest. When we went last year, another couple had gone with us, and those two couples ended up keeping in touch with each other, even sending each other New Years greeting cards. Obasute has that magic effect on people.





カスタマー・サービス:人間!A real live Customer Service person

February 21, 2009: 青い目のおもてなし This American’s Omotenashi

先日は息子のゲームが壊れて、メーカーに電話しなくてならなかった。京都の本社の元花札のメーカー。電話したら、人間が出ました。吃驚しました。アメリカの会社だったら、きっとまずガイダンスが出て、本物の人間としゃべるのに苦労する。N社の場合はまず人間が出ました。感心しました。亀清みたいな小さな旅館も「人」を大事にしています。日本のおもてなしはすばらしい!
The other day, one of our kids' game went kapput, so I had to call the manufacturer. I really dreaded doing so, as in the States, that would mean getting a recorded message and fighting your way through the prompts until reaching a real live person. But when I called this particular company (a certain company headquartered in Kyoto and originally started making hanafuda cards), a human being answered. I was shocked. Little ryokans like us pride ourselves on our personal omotenashi service. It's good to see big corporations here do the same.



悪いけど、日本の温泉文化はやはり最高 Sorry, but Japan's Onsen Customs are Simply Sublime

February 20, 2009: 季節 Seasons

Snowflakes and steam lit by the andon 行灯の光で雪と湯気

日本の温泉文化は本当に贅沢ですね。亀清の「百年風呂」露天風呂を作った時に、お客様のために作りました。私達も毎晩、入れています。贅沢です。今日は特にそう。天気は最近、やっと冬らしくなってきて、そのお陰で今日は露天風呂に入りながら、雪が顔にちらちらと降っていました。

最高でした。

これは本来の露天風呂の役割、日本の温泉の良いところ。

硫黄の香り、湯花、行灯に光れた湯気、暖かくて気持ちよいお風呂、そして雪の中で楽しめる。舌を出して、ベロで雪をキャッチ。

最高!

When I built the "100 Year Bath" outdoor bath, it was for the enjoyment of our guests. We, of course, get to use it, too, every day. Tonight was one of those magical onsen moments. The weather lately has finally become winter-like, and so tonight's outdoor bath was accompanied by snow.

Sublime. Simply sublime.

This is as good as the Japanese onsen gets. The strong sulfur smell, the yu-hana minerals floating in the bath, the steam coming off the bath and being lit in the andon lantern, the soathingly warm water, and being able to stick your tongue out and catch snowflakes.

This is it.

戸倉上山田温泉の亀清旅館のHPはこちら Click here for the website of Kamesei Ryokan in Nagano





善光寺御開帳記念サーカス Zenkoji Gokaicho Memorial Circus

February 19, 2009: その他 Miscellaneous

一昨年はNHKの大河ドラマ「風林火山」で亀清旅館では撮影現場になった荒砥城を案内する「風林火山プラン」を実施いたしました。好評でした。
今年の4月と5月は善光寺の7年に1度の御開帳です。私はこれで始めて体験することです。何かお客様が喜んでいただける「御開帳プラン」を色々と考えていますが、なかなか思いつかないです。善光寺にある宿坊に良い「コネ」がいるけれども、「その時期は宿坊の皆がパンク状態;勘弁してくれ」と言われました。やはり、御開帳はビッグなイベントですね。それこそ、お客様が寄り深く御開帳と触れ合えるように何かないかな。。。。座禅とか、精進料理とか。。。。とずっと悩んでいます。
そしてまさか思いつかなかった事が出てきました:キグレサーカス長野公演「善光寺御開帳記念」@千曲市。3月20日から5月24日に行う予定です。3月にオープンする予定の千曲駅側だそうです。
サーカスは御開帳とどういう関係化私のはまだ分かりませんが、御開帳に行くついでにお子さん達の楽しみに是非、お越しになってください。4月10日までに申し込めば切符は安くなります:大人2700円-->2200円、子供1500円-->1200円

Two years ago while national TV broadcaster NHK was showing their Fuurinkazan year long historical drama, we here at Kamesei Ryokan put on a special package included guided tours of Arato Castle which NHK used for some of the show's scenes. Our guests enjoyed the added bonus of seeing the castle.
This year, in April and May, Zenkoji Temple in Nagano City will hold their once-every-seven-years "Gokaicho". For this major event, I once again wanted to provide something special for our guests, and I've been striving to think of what would be appropriate. This will be my first time to experience the event, so I'm at a double disadvantage. I have a "connection" at Zenkoji and asked him for help, but he said "no way" -- they're absolutely slammed for the entire two months. This really is a big deal. So I've been thinking, and thinking ... zazen meditation? Buddhist cuisine? ...
Then I spotted a flyer in the newspaper for a special Zenkoji Gokaicho Memorial Circus. Now, why didn't I think of that sooner? It will take place from 20-March through 24-May near the new Chikuma Station scheduled to open in March. What the heck a circus has to do with Zenkoji, I have no clue, but if you contact us by 10-April, we can get reduced rate tickets: Adults 2700yen --> 2200yen, Children 1500yen --> 1200yen. Come and enjoy the circus after your pilgrimmage to Zenkoji!






幅違い:冠着橋 Varrying Widths: Kamuriki Bridge

February 18, 2009: 温泉タウン戸倉上山田 Onsen Town Togura-Kamiyamada

Getting Wider, and Wider, and Wider, and...

建設会社で働いている親戚から聞きましたが、作る事に当たって一番誇りになるのは橋だそうです。
でも、川を渡る橋を作って、川の位置が変われば大変ですね。その新しい部分まで橋を伸ばすことになる。そして、川の流れがまた変われば橋をもう一度伸ばす。また変わればまた伸ばす。
そして伸ばすたびに、その時に橋作りの規則に従わなければならない。昔はうんと狭い橋でも良かったらしいけど、年数が立てば立つほどその規則幅がどんどん広くなってきた。
という訳です。
(何の訳?)
あっ、言うのが遅れました。戸倉上山田温泉の下流の橋、この冠着橋、は面白い橋です。西側はこの写真の様に車一台分の幅です。渡る内に幅は三回も変わります。段々と広くなります。
でも今の内に体験しなければなりません。長野県はこのあまりにも不便(?)な橋の横に新しい橋を作っている最中です。世の中で面白い橋はまた1つ消えます。
A relative of ours that's in the construction industry once told me that one of the things they have the most pride in building is a bridge.
But one of the things that's difficult about bridge building is the river doesn't always stay put. So what happens when the river you built a bridge over shifts its channel? You extend the bridge to cover the river's new position. And if the river changes again? You extend the bridge again? And another change? Another extension.
Another tricky thing about bridge building is government building code tends to change, especially regarding the required width of the bridge. A long time ago, when there were few cars on the road, you could get away with a one-lane bridge. But as the years go by, the minimum width restrictions get increasingly wider.
So that's why.
(Why what, you ask?)
Oh, I neglected to mention that this picture is of Kamuriki Bridge, just downriver from Togura Kamiyamada Onsen. This is the west end of the bridge, where it is a 1-lane deal. As you cross the bridge, the width changes. 4 times
If you want to experience a bridge that changes width 4 times, you'd better hurry. Nagano Prefecture is building a replacement for this inconvenient (?) bridge next to the existing one.
That means we're losing another funky bridge from the world.




4 different widths on one bridge!


海外HPにも評価が高い "Top Rated" from overseas guests, too

February 17, 2009: その他 Miscellaneous

亀清旅館は以前から日本の国内じゃらんネットもゆこゆこもクチコミやお客様からの評価がお蔭さまで高いです。
じゃらんネットは現在に5点満点で総合4.5点、朝食4.4点、接客4.7、お風呂4.3点、、夕食4.7点、清潔感4.0点、お部屋だけが低くて3.7点です。
ゆこゆこは今度の雑誌からお風呂、サービス、お料理の受賞マークが付きます。(お部屋だけはまた低いです。)
そして、海外からの旅行者の利用しているhostelworldからこのTop Ratingを受賞致しました。
色々と努力している中でこの評価を頂くのは嬉しい事です。今年はお部屋の庭を綺麗にする計画を立ていますのでお部屋もお客様が喜んで頂けるように頑張ります。
Kamesei Ryokan is a small inn, so we have to try that much harder on the little things to make our guests happy. The results are starting to add up in the form of favorable reviews from our guests.
Our customer ratings with Jalan, Japan's largest domestic ryokan reservation website, are as of today (out of a total of 5 points): 4.5 Overall, 4.4 Breakfast, 4.7 Service, 4.3 Bath, 4.7 Dinner, 4.0 Cleanliness; only our Room ranking, 3.7, is low.
With Members Club Yuko Yuko, from their next catalog we will have favorable rankings for Service, Meals and Bath; only Room will be missing.
Now, we also received "Top Rated" marks from our main overseas booking agent, hostelworld.com.
We thank everyone for their support, and we plan on redoing several of our rooms' gardens this summer to hopefully allow our guests to enjoy the rooms more.





日経MJ取材 Article in the Nikkei MJ Newspaper

February 16, 2009: 青い目のおもてなし This American’s Omotenashi

今日の日経MJ新聞に亀清旅館の紹介が載せられました。積極的に宿、温泉、県レベルで海外の旅行者の誘客や、西欧の視点で日本の伝統を守る努力している話です。田島様、良い記事を有難うございました。

Today's Nikkei MJ Marketing Journal carried an article about Kamesei Ryokan. It talked about how we are trying to appeal to travellers from abroad, not only for our inn but for the town and the prefecture, as well. And about how we are using some Western ideas to preserve this traditional Japanese inn. I want to thank Tajima-san for a well-written article.

戸倉上山田温泉の亀清旅館のHPはこちらClick here for the website of Kamesei Ryokan in Nagano.





亀清の亀が太陽を浴びに出てきた Kamesei's turtle came out to sun

February 16, 2009: 温泉タウン戸倉上山田 Onsen Town Togura-Kamiyamada

灯篭の右に亀が泳いでいます。Turtle swimming to the right of the lantern

亀清旅館の中庭に亀は4匹ぐらい住んでいます。まだ冬眠しているはずですが、今日の天気はうんと暖かくなりましたので亀は一匹が珍しく、見えてきました。午後から雪が降る予想ですから、亀さん、今の内に太陽をたっぷり浴びてね。
In Kamesei Ryokan's naka-niwa inner garden, there are 4 or so turtles living in the koi pond. Normally they are hibernating this time of the year, but today's temperature was unseasonably warm. One of the turtles woke up to soak in the sun. He'd better enjoy it while he can -- it's supposed to snow later this afternoon.

戸倉上山田温泉の亀清旅館のHPはこちらClick here for the website of Kamesei Ryokan in Togura Kamiyamada Onsen.





姨捨正宗09年酒出来上がりお祝い Obasute Masamune Celebrating their '09 Sake

February 15, 2009: 長野に来る理由 Reasons to Come to Nagano

姨捨正宗の本社入口:宮大工の造り

地元の酒屋さん、姨捨正宗、の09年の酒造りお祝いで先日に亀清旅館で宴会が行われました。その送迎で私が姨捨の酒倉に行ってきました。善光寺街道沿いです。三百うん十年の歴史があるそうです。中に入ってしまえば江戸時代、そのまま。
今年は姨捨の名月の棚田のお米と地元の湧き水100%というこだわりで造ったそうです。
亀清旅館こそ、姨捨正宗の酒とのこだわりです。熱燗でも生酒でも、うちのChef武井のお料理に合いますので是非、召し上がってください。

Our local sake brewer, Obasute Masamune, celebrated their '09 sake with a banquet here at Kamesei. I went to the brewery to pick up some of the guests. Their brewery is so cool. It is located on the Zenkoji Kaido, the Edo-era road between Nagano and Matsumoto. The buildings and the garden of Obasute Masamune's complex all retain the feel of the Edo period.
This year, they made the special effort to use only rice from the Obasute terraced rice fields, and only water from a local natural spring. Made with pride locally using local ingredients. Kamesei in turn serves only Obasute Masamune sake. It complements well the cooking by our Chef Takei. Come and try it!

詳しくはDetails at: www.obasute.co.jp



江戸時代の蔵に現代のプラスチックケース


三百うん十年の歴史の松