The passionate owner of Seni Onsen, Kanai-san
今度は長野県観光課の主催で仙仁温泉の金井社長の講演。
長野県では伝説的な宿が多い中で、最も伝説的なのはこの仙仁温泉です。金井社長のお話を聞く機会がなかなかなくて、貴重でした。私達旅館・ホテルの経営者が金井社長口から出た一つ一つの言葉を慈しんだ。「お客様には潜在なニーズがある。自分達でも気づいていない。旅館はその深い心直しをする役割だ」とか。ものすごくヘビーなお話ししてくれました。
旅館の若旦那としてのお仕事は意味がある様に進んでいかないと駄目だと、思いました。
金井社長、有難うございました。
2nd of back-to-back-to-back seminars. This one was sponsored by the Nagano Prefecture Tourism Department. They had Kanai-san, the owner of Seni Onsen, give a talk.
Here in Nagano, we are fortunate to have many legendary inns and hotels. Of those, Seni Onsen is arguably the most-revered. Kanai-san does not often give interviews, so it was a unique opportunity to listen to his story.
And listen we did. The other inn proprietors and I hung on each and every word that came out of his mouth. "Guests have deep needs, so deep that they aren't even aware of them themselves. It is the role of us inns to attend to those needs and give healing to our guests' hearts and souls."
He really made me aware of the need to put meaning into my daily work as an innkeeper.
Thank you, Kanai-san!
